Returns & Exchanges

Nottingham Forest FC is committed to providing our supporters with the highest quality merchandise. If you are not completely satisfied with your purchase, you can return your items within 28 days of receipt for a full refund or exchange.

1

Check Eligibility

Ensure items are in their original condition, unworn, and with all tags attached; please note that personalized kits and hygiene-restricted items cannot be returned.

2

Complete the Form

Fill out the returns form included in your original delivery, clearly indicating whether you require a size exchange or a refund to your original payment method.

3

Package and Post

Securely package your items and send them via a tracked service to our official distribution center at The City Ground to ensure your return arrives safely.

4

Processing and Refund

Once our team receives and inspects your return, we will process your refund or dispatch your exchange item within 7 to 10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing